Soapbox Privacy Policy

Soapbox Hosting LLC provides the Soapbox product (www.soapbox.host). Soapbox is dedicated to protecting visitors of www.soapbox.host, registered users, and listeners to podcasts hosted on Soapbox servers.

The data you enter into Soapbox belongs to you and will not be accessed by Soapbox Hosting LLC unless to provide support or debug and fix technical issues affecting your experience.

Listener Privacy Protections

Soapbox limits the data collected on listeners of podcasts served from its servers. Soapbox collects:

  • type of device of listeners (from user agent)
  • general location of listeners (from IP address)
  • time of download

This data is collected for the following reasons:

  • to allow podcast creators to view anonymous, aggregated statistics
  • to comply with any legal obligations
  • to reveal and prevent fraudulent/illegal behavior

Soapbox does NOT:

  • Sell collected listener data to any third-party for any purpose
  • Identify or track individual listeners

Data Deletion

You may deactivate your account at any time. When you choose to deactivate, your account data will be deleted from the database. We keep daily database backups for 30 days to account for data loss scenarios, so all copies of your data will be deleted after 30 days.

Your Personal Information

Soapbox stores email addresses of anyone who contacts us via email. We also track page views, interactions with screen elements, and actions done by users. We use this data to make product decisions about what features are being used, what aren't, and how we can improve them. We do not use this data for any other purpose and it is never sold to a third-party.

Users can provide a name on their profile. This allows us to personalize your account and enable you to invite team members and manage podcast teams efficiently.

Soapbox Hosting LLC will only share your information if:

  • required to in order to investigate potential fraud, violations of our Terms of Service, potential harm to individuals, or as otherwise required legally
  • Soapbox Hosting LLC is acquired by another company. In that scenario (which we do not intend to happen), we would contact all users with information on the new Privacy Policy they would be subject to.

Security

Soapbox Hosting LLC takes all industry standard preventative security measures to protect user and listener data. All data transmitted to and from the site and your browser is encrypted via HTTPS. We do not store login credentials directly. We do not sell any data to third-parties.

Law Enforcement

Soapbox Hosting LLC will not provide data to law enforcement without a court order. If we are forced to do so, we'll attempt to inform users unless legally prevented from doing so.

Cookies Usage

Soapbox uses and requires browser cookies to keep you logged in as you navigate the Site. They are not used to track you or invade your privacy in any form. You can disable cookies in your browser for the Site, but doing so may render Soapox unusable.

Changes

Changes to this privacy policy will be posted to this URL and will become effective upon being posted. By continuing to use the site following updates to this policy, you accept the changes. In the even of major changes to this policy, users will be notified via email and by clear messaging on the site. Feel free to send any questions about this policy or others to [email protected]