Soapbox Terms of Service

Please read this document closely before accessing or using the service located at soapbox.host or related services. Your access or use of the soapbox site constitutes your agreement to be bound by the terms of service set forth in this document below. If you do not agree with these terms or do not wish to be bound by them, you may not use the service and should exit the site.

Soapbox Hosting LLC provides Soapbox and its related services ("Service") subject to your compliance with the following terms and conditions ("Terms of Service").

Soapbox Hosting LLC reserves the right to modify the Terms of Service at any point without notice. Any future features or modifications to the Service will be subject to the Terms of Service.

Violation of any part of the Terms of Service can result in immediate termination of your account.

Account Terms

  1. You must be 18 years or older to use the Service.
  2. You must provide your full legal name, a valid email address, and any other required information truthfully when registering for the Service.
  3. You are responsible for maintaining the privacy and security of your account. Soapbox Hosting LLC will not be held liable for any damage or loss that may result from your failure to protect your login information.
  4. You must be a human. Bots or other automated methods of using the site outside of the developer API are not permitted.
  5. You must not use Soapbox for any illegal purpose, including copyright infringement.

Bandwidth

The Starter Plan is not intended for very high bandwidth utilization, defined as exceeding 500 gigabytes of outbound transfer within a 30 day period. Soapbox may, at its descretion, request that users with high bandwidth podcasts move to the Pro Plan which includes up to 1 terabyte of outbound traffic. Outbound traffic exceeding 1 terabyte is billed at $40 per terabyte.

Uploaded Content Policy

  1. You must own the copyright of any content you upload into Soapbox. This includes but is not limited to purchased audio from CDs, audio books, TV shows, digital music, or other audio found on the internet.
  2. You must have created or closely participated in the creation of the content you post.
  3. You may not upload pornographic or sexually explicit material.
  4. You may not upload content that is illegal, harmful, abusive, harassing, obscene, libelous, invasive of another individual's privacy, hateful, or racially, religiously, or otherwise objectionable.
  5. You may not upload content harmful to minors in any form.
  6. You may not post content that impersonates any individual or organization, or falsely state or imply your association with them.
  7. You may not upload, post, or transmit in any way unsolicited advertising, spam, junk mail, or any other form of solicitation.
  8. You may not use any parts of functionality of the Service to harass or abuse other users of the Service.

If you do not follow the above guidelines intended to protect you and your listeners, we reserve the right to delete your account immediately without prior warning.

General Conditions

  1. Your use of Soapbox in any form is provided "as is" and "as available" without any representations or warranties of any kind. You assume full responsibility and risk for your use of the Service.
  2. Tehnical support is provided via email and via the Soapbox Users & Developers Server on Discord, not via phone call or any other communication platform.
  3. You consent to Soapbox Hosting LLC using multiple third party vendors and hosting services to provide hosting, compute power, networking, analytics, storage, and related functionality required to run Soapbox.
  4. You agree not to duplicate, reproduce, resell, or exploit any part of the Service.
  5. You must not exploit, "hack", or otherwise modify the service.
  6. You must not use the Service to store or transmit any malicious content to listeners, other users of the Service, employees of Soapbox Hosting LLC or any individuals.
  7. You consent to the Service storing your audio content and related metadata and transmitting them to listeners potentially unencrypted.
  8. Soapbox Hosting LLC is not responsilbe nor liable for any damages in any form arising out of your use of the Service. Your only remedy for dissatisfaction is to stop using the Service.
  9. Questions regarding the Terms of Service should be sent to [email protected].

Payment and Plans

  1. A valid credit card is required for accounts to create podcasts. A credit card is not required to use the Service by accepting invites to existing podcast teams.
  2. You will be charged the standard monthly fee based on your chosen subscription plan. You are billed in advance for each month.
  3. If you upgrade to a higher priced plan between billing cycles, you will immediately be charged the difference between the old rate and new rate. You will then continue to be charged the new rate in future months until you change or cancel your plan.

Changes to Service

  1. Soapbox Hosting LLC reserves the right to change, susped, or discontinue Soapbox at any time for any reason with or without notice.
  2. Soapbox Hosting LLC reserves the right to change plan prices following a 30 day notice to users published on the site and via email.

Account Termination

  1. You can cancel your Soapbox account at any time from the billing management page at https://soapbox.host/manage/billing. Requests to cancel your account via email or phone will not be heeded. You are solely responsible for cancelling your account.
  2. Upon account cancellation, your account data, podcast data, episode data, and all related data will be be deleted from our primary database. We keep daily database backups for 30 days to account for data loss scenarios, so all copies of your data will be deleted after 30 days.
  3. Soapbox Hosting LLC reserves the right to view, change, pause, or cancel your account and ban current or future use of the Service for any reason and at any time without notice or refund.

Copyright and Ownership

  1. Soapbox Hosting LLC owns the intellectual property rights to all protectable components of the Service.
  2. Soapbox Hosting LLC does not claim any intellectual property rights over content you upload to our servers. By using the Service, you consent to others viewing and sharing your publicly uploaded content.
  3. All content you upload or share through the Service must comply with U.S. copyright law. Soapbox Hosting LLC reserves the right to remove any content at their discretion.